Shipping policy

Delivery Locations

We currently ship within the United Kingdom only. We do not ship to Ireland or international destinations at this time.

Shipping Options & Pricing

We offer the following delivery options:

Next Working Day Delivery (Order before 4pm)

  • £4.99
  • Free on orders over £50
  • Delivered within 1 business day

Standard Delivery (2–4 Working Days)

  • Free on all orders over £20
  • Royal Mail Tracked 48 Service
  • Delivered within 2–4 business days

Order Processing

Orders are processed Monday to Friday (excluding bank holidays).

Orders placed before 4pm are typically dispatched the same working day. Orders placed after this time will be processed the next working day.

Delivery Timeframes & Exclusions

All delivery times are estimates and not guaranteed. While we aim to meet the stated delivery windows, delays may occur due to factors outside our control, including courier delays or peak periods.

Next Day Delivery Exclusions

The following postcodes generally take an additional 1-2 working days and therefore Next Day Delivery is not guaranteed to these areas. 

Northern Ireland
BT2-23, BT25-29, BT32, BT34-38, BT40, BT45-49, BT51-57, BT60-71, BT79-82

Channel Islands
GY1-9, JE1-4

Isles of Scilly & remote West Cornwall
TR1-9, TR14-16, TR21-25

Scottish Highlands & Islands
HS1-9, IV2, IV4-11, IV13-18, IV20-28, IV30-32, IV40-49, IV51-56, IV63, IV99, KW1-3, KW5-14, PA12, PA20-29, PA32-33, PA35-36, PA38, PA41-49, PA60-78, PA80, PH9, PH15-26, PH30-44, PH49-50, ZE1-3

Scottish Lowlands, Borders & rural Aberdeenshire
AB11, AB13-14, AB23-24, AB30, AB32-34, AB36-38, AB41-45, AB51-52, AB55-56, DD9, DG3, DG9-10, EH36, EH43-46, FK17-21, KA1-2, KA4, KA7, KA9-10, KA14, KA16-17, KA19, KA28, KY9-10, KY13, TD2-5, TD8, TD10-15

Rural Northern England
CA9, CA12-28, DL8-11, DL13, LA19-22, NE45-49, NE65-71, TS13, YO21-22

Rural Wales / Marches
HR3, HR5, LD1-8, LL20, LL23-25, LL35-39, LL41-47, LL58, LL62-68, LL71, SA20, SA35-48, SY18-20, SY23-25

Rural South West England
EX16, EX18, EX23, EX31-39, PL13-14, PL17-20, PL22-35, TA21-22, TA24

Pre-Orders

If your order includes a pre-order item, the entire order will be dispatched once the pre-order item becomes available, unless stated otherwise.

Estimated delivery dates for pre-orders are provided at the time of purchase but are not guaranteed.

Delivery Responsibility

Under UK consumer law, your order remains our responsibility until it has been delivered to you.

If your order is delayed, lost, or arrives damaged, please contact us at hello@pawtable.co.uk and we will resolve the issue.

Incorrect Address

Please ensure your shipping details are correct at checkout.

We are not responsible for delays or failed delivery due to incorrect or incomplete address information. If an order is returned to us, additional shipping charges may apply for redelivery.

Contact

For any shipping queries, contact:
hello@pawtable.co.uk